Privacy Policy

Definitions


Customer : any professional or capable individual within the meaning of articles 1123 and following of the Civil Code, or legal entity, who visits the Site which is the subject of these general conditions.
Services and Facilities: Hôtel Villa Des 2 Caps - Le Carnot makes available to its Clients :
Contents : All the elements constituting the information on the Site, in particular texts - images - videos.
Customer information : Hereinafter referred to as "Information(s)" which corresponds to all personal data that may be held by Hôtel Villa Des 2 Caps - Le Carnot for the management of your account, customer relationship management and for analysis and statistical purposes.
User : Internet user logging on, using the aforementioned site.
Personal information : "Information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to which it applies" (article 4 of law n° 78-17 of 6 January 1978).
The terms "personal data", "person concerned", "subcontractor" and "sensitive data" have the meaning defined by the General Regulations on Data Protection (RGPD: n° 2016-679).


1. Presentation of the website.


In accordance with article 6 of law no. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the Hôtel Villa Des 2 Caps - Le Carnot website are informed of the identity of the various parties involved in its creation and monitoring:
Owner: SARL AUX BOUCANNIERS VAT number: FR08429776276 - 12, rue Carnot 62930 WIMEREUX
Publication manager : WIDLEY DABY - wd@livinghotels.fr
The person responsible for publication is a natural person or a legal entity.
Webmaster : REMOLEUX PIERRE-ERIC - contact@lecarnot.com
Hosting : Gandi - 63-65 Boulevard Masséna 75013 Paris 01 70 37 76 61
Data Protection Officer: WIDLEY DABY - wd@livinghotels.fr


2. General conditions of use of the site and the services offered.


The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and the applicable International Regulations. The Client may in no way re-use, transfer or exploit for his own account all or part of the elements or works on the Site.
The use of the Hotel Villa Des 2 Caps - Le Carnot website implies full and complete acceptance of the general terms and conditions of use described hereafter. These conditions of use may be modified or supplemented at any time, the users of the site Hôtel Villa Des 2 Caps - Le Carnot are therefore invited to consult them regularly.
This website is normally accessible to users at all times. However, Hôtel Villa Des 2 Caps - Le Carnot may decide to interrupt it for technical maintenance purposes, in which case it will endeavour to inform users in advance of the dates and times of the intervention. The Hôtel Villa Des 2 Caps - Le Carnot website is regularly updated by the manager. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to read them.


3. Description of the services provided.


The purpose of the Hôtel Villa Des 2 Caps - Le Carnot website is to provide information concerning all of the company's activities. Hôtel Villa Des 2 Caps - Le Carnot endeavours to provide the Hôtel Villa Des 2 Caps - Le Carnot website with information that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or shortcomings in the update, whether caused by itself or by third party partners who provide it with this information.
All information on the Hotel Villa Des 2 Caps - Le Carnot website is provided for information purposes only and is subject to change. Furthermore, the information on the Hotel Villa Des 2 Caps - Le Carnot website is not exhaustive. It is subject to changes that have been made since it was put online.

4. Contractual limitations on technical data.

 

The site uses JavaScript technology. The website cannot be held responsible for any material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with a latest-generation, up-to-date browser. The Hotel Villa Des 2 Caps - Le Carnot website is hosted by a service provider in the European Union in accordance with the provisions of the General Regulation on Data Protection (RGPD: n° 2016-679).

The objective is to provide a service that ensures the best possible rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services generate traffic deemed abnormal.

Hôtel Villa Des 2 Caps - Le Carnot and the Hosting Provider shall not be held liable in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment related in particular to network congestion preventing access to the server.

5. Intellectual property and counterfeits.

 

Hôtel Villa Des 2 Caps - Le Carnot is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorisation of : Hôtel Villa Des 2 Caps - Le Carnot.

Any unauthorised use of the site or any of the elements it contains will be considered as an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability.

 

Hôtel Villa Des 2 Caps - Le Carnot acts as publisher of the site. Hôtel Villa Des 2 Caps - Le Carnot is responsible for the quality and truthfulness of the Content it publishes.

Hôtel Villa Des 2 Caps - Le Carnot cannot be held responsible for any direct or indirect damage caused to the user's equipment when accessing the Hôtel Villa Des 2 Caps - Le Carnot website and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

Hôtel Villa Des 2 Caps - Le Carnot can also not be held liable for indirect damages (such as loss of business or loss of opportunity) resulting from the use of the site. Interactive areas (possibility to ask questions in the contact area) are available to users. Hôtel Villa Des 2 Caps - Le Carnot reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. If necessary, Hôtel Villa Des 2 Caps - Le Carnot also reserves the right to hold the user liable in civil and/or criminal proceedings, in particular in the event of a racist, insulting, defamatory or pornographic message, whatever the medium used (text, photograph, etc.).

7. Management of personal data.

 

The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for confidence in the digital economy, the Data Protection Act of 6 August 2004 and the General Regulations on Data Protection (RGPD: no. 2016-679).

7.1 Persons responsible for the collection of personal data

For Personal Data collected in the context of the creation of the User's personal account and his browsing on the Site, the person responsible for processing Personal Data is: AUX BOUCANNIERS. Hôtel Villa Des 2 Caps - Le Carnot is represented by REMOLEUX PIERRE-ERIC, its legal representative.

As the person responsible for processing the data it collects, Hôtel Villa Des 2 Caps - Le Carnot undertakes to respect the legal provisions in force. In particular, it is incumbent upon the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the time their consents are collected, with full information on the processing of their personal data and to maintain a register of the processing in accordance with reality. Whenever Hôtel Villa Des 2 Caps - Le Carnot processes Personal Data, Hôtel Villa Des 2 Caps - Le Carnot takes all reasonable steps to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which Hôtel Villa Des 2 Caps - Le Carnot processes them.

7.2 Purpose of collected data

Hotel Villa Des 2 Caps - Le Carnot may process all or part of the data:

  • To enable browsing on the Site and the management and traceability of the services ordered by the user: connection and Site use data, invoicing, order history, etc.
  • To prevent and fight against computer fraud (spamming, hacking...): computer equipment used for browsing, IP address, password (hash), etc.
  • To improve navigation on the Site: connection and usage data
  • To conduct optional satisfaction surveys on Hôtel Villa Des 2 Caps - Le Carnot: email address
  • To carry out communication campaigns (sms, email): telephone number, email address

Hôtel Villa Des 2 Caps - Le Carnot does not sell your personal data, which is therefore only used out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification and opposition

In accordance with the European regulations in force, Users of Hôtel Villa Des 2 Caps - Le Carnot have the following rights:

  • Right of access (article 15 of the RGPD) and rectification (article 16 of the RGPD), updating, completion of Users' data Right to block or erase Users' personal data (article 17 of the RGPD), when they are inaccurate, incomplete, ambiguous, out of date, or whose collection, use, communication or storage is prohibited.
  • Right to withdraw consent at any time (Article 13-2c GDPCR)
  • Right to limit the processing of Users' data (Article 18 RGPD)
  • Right to object to the processing of Users' data (Article 21 RGPD)
  • The right to the portability of the data provided by Users, when these data are subject to automated processing based on their consent or on a contract (Article 20 RGPD)
  • The right to determine the fate of the Users' data after their death and to choose to whom Hotel Villa Des 2 Caps - Le Carnot will communicate (or not) its data to a third party that they will have previously designated.

As soon as Hôtel Villa Des 2 Caps - Le Carnot becomes aware of the death of a User and in the absence of instructions from him, Hôtel Villa Des 2 Caps - Le Carnot undertakes to destroy his data, unless it is necessary to keep them for evidentiary purposes or to meet a legal obligation.

If the User wishes to know how Hôtel Villa Des 2 Caps - Le Carnot uses his Personal Data, ask for them to be corrected or oppose their processing, the User may contact Hôtel Villa Des 2 Caps - Le Carnot in writing at the following address:

AUX BOUCANNIERS - DPO, WIDLEY DABY
12, rue Carnot 62930 WIMEREUX.
In this case, the User must indicate the Personal Data that he/she would like Hôtel Villa Des 2 Caps - Le Carnot to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on Hôtel Villa Des 2 Caps - Le Carnot by law, in particular with regard to the conservation or archiving of documents. Finally, Users of Hôtel Villa Des 2 Caps - Le Carnot may lodge a complaint with the control authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-communication of personal data

Hôtel Villa Des 2 Caps - Le Carnot is prohibited from processing, hosting or transferring the Information collected about its Customers to a country outside the European Union or recognised as "unsuitable" by the European Commission without informing the Customer in advance. However, Hôtel Villa Des 2 Caps - Le Carnot remains free to choose its technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD: n° 2016-679).

Hôtel Villa Des 2 Caps - Le Carnot undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of Hôtel Villa Des 2 Caps - Le Carnot, Hôtel Villa Des 2 Caps - Le Carnot shall inform the Customer as soon as possible and inform him/her of the corrective measures taken. Furthermore, Hôtel Villa Des 2 Caps - Le Carnot does not collect any "sensitive data".

The User's Personal Data may be processed by subsidiaries of Hôtel Villa Des 2 Caps - Le Carnot and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of Hôtel Villa Des 2 Caps - Le Carnot are mainly the agents of our customer service.

8. Notification of an incident

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their accounts and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the Hôtel Villa Des 2 Caps - Le Carnot website is published without the user's knowledge, exchanged, transferred, ceded or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of Hôtel Villa Des 2 Caps - Le Carnot and its rights would allow the transmission of the said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of data towards the user of the site Hôtel Villa Des 2 Caps - Le Carnot.

Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, Hôtel Villa Des 2 Caps - Le Carnot uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, Hôtel Villa Des 2 Caps - Le Carnot takes all reasonable steps to protect it from loss, misuse, unauthorised access, disclosure, alteration or destruction.

9. Hypertext links "cookies" and internet tags

The Hôtel Villa Des 2 Caps - Le Carnot website contains a number of hypertext links to other websites, set up with the authorisation of Hôtel Villa Des 2 Caps - Le Carnot. However, Hôtel Villa Des 2 Caps - Le Carnot has no possibility of verifying the content of the sites thus visited, and consequently assumes no responsibility for this fact.

Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and recalled below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1 COOKIES

A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system, as well as the date and time of access. Cookies are in no way liable to damage the User's terminal.

Hôtel Villa Des 2 Caps - Le Carnot is likely to process the User's information concerning his visit to the Site, such as the pages consulted and searches carried out. This information enables Hôtel Villa Des 2 Caps - Le Carnot to improve the content of the Website and the User's navigation.

Cookies facilitate navigation and/or the provision of the services offered by the Site, the User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User may also configure his browser software so that acceptance or rejection of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his device. Hôtel Villa Des 2 Caps - Le Carnot informs the User that, in this case, it is possible that not all the functions of his browser software are available.

If the User refuses to save Cookies in his terminal or browser, or if the User deletes those saved, the User is informed that his browsing and experience on the Site may be limited. This could also be the case when Hôtel Villa Des 2 Caps - Le Carnot or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, Hôtel Villa Des 2 Caps - Le Carnot declines all responsibility for the consequences related to the degraded functioning of the Site and any services possibly offered by Hôtel Villa Des 2 Caps - Le Carnot resulting (i) from the refusal of Cookies by the User (ii) from the impossibility for Hôtel Villa Des 2 Caps - Le Carnot to record or consult the Cookies necessary for their functioning due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will make it possible to find out how the User can modify his wishes in terms of Cookies.

At any time, the User may choose to express and modify his or her wishes regarding Cookies. Hôtel Villa Des 2 Caps - Le Carnot may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the Twitter, Facebook, Linkedin and Google Plus social networks appearing on the Hôtel Villa Des 2 Caps - Le Carnot Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Hôtel Villa Des 2 Caps - Le Carnot Website or mobile application Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only deposited on your terminals if you consent to them by continuing your navigation on the Hotel Villa Des 2 Caps - Le Carnot Website or mobile application. At any time, the User may nevertheless revoke his/her consent for Hôtel Villa Des 2 Caps - Le Carnot to deposit this type of cookie.

Article 9.2. INTERNET TAGS

Hôtel Villa Des 2 Caps - Le Carnot may occasionally use Internet tags (also known as "tags", or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a partner specialising in web analytics that may be located (and thus store the corresponding information, including the User's IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.

This technology enables Hôtel Villa Des 2 Caps - Le Carnot to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may possibly collect information on visitors to the Site and other Internet sites using these tags, compile reports on the activity of the Site for the attention of Hôtel Villa Des 2 Caps - Le Carnot and provide other services relating to the use of the Site and the Internet.

10. Applicable law and attribution of jurisdiction.

Any dispute relating to the use of the Hotel Villa Des 2 Caps - Le Carnot website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of BOULOGNE SUR MER.

11. Supplement

 

11.1 "Google Analytics"

This website uses Google Analytics, a web analytics service provided by Google In. ("Google"). Google Analytics uses so-called "Cookies", text data which are stored on your computer (by your Internet browser) and which enable an analysis of your use of the website during your visit. The data collected by the cookie about your use of the website will be transferred to a Google server in the USA and stored there. However, if you choose to activate the anonymisation of the IP address on this website, your IP address will first be compressed by Google in the Member States of the European Union or in the other Member States of the European Economic Area Treaty. Only in exceptional cases will the complete IP address be transferred to a Google server in the USA and compressed. Google will use this information on behalf of the owner of this website to analyse your use of the website, to compile reports on visitor activity and to provide data to third parties in connection with the use of the website and the Internet. Google will not associate the IP address transmitted by your browser with any other data held by Google Analytics. You may refuse the installation and use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use all the functions of this website to their full extent. However, you can prevent the storage of personal data (including your IP address) generated by the cookie and the use of the website and the evaluation of this data by Google by downloading and installing the following link in the browser plug-in available: here

You can find more information about the Google Analytics Privacy Policy and Terms of Service in the About Google Analytics section.

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